WARRANTY

WARRANTY CLAIM PROCEDURE

• Consumer must return defective product to the retailer with the sales receipt.

• Retailer will contact Spherik and a return number will be issued. Retailer will have to provide the sales receipt and pictures or comments necessary to explain the situation. In certain situations, retailer will have to send the defective product for analysis purposes. Return shipping fees will be paid by Spherik.

• Spherik will do its best to solve any problematic situation.

BIKE WARRANTY

1. Frames are LIFETIME GUARANTED  for the original owner with proof of purchase.
2. All original forks are LIFETIME GUARANTED with proof of purchase.
3. 1 year, Paint, decals, parts and components (except consumables such as tires and tubes) shall be covered by the stated warranty of the original manufacturer with proof of purchase.

Any other parts or components not mentioned specifically above are not considered in the present document.

This warranty does not cover:
• Normal wear and tear.
• Improper assembly.
• Improper follow-up maintenance.
• Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold.
• Damage or failure due to accident, misuse, abuse, or neglect.
• Labor charges for parts replacement or changeover.

This warranty is void in its entirety by any modification of the frame, fork, or components.

WHEELS WARRANTY

1 Year Warranty & 2 Year Crash Replacement

Situation/Warranty

o Manufacturing defects found within 1 year .
➢ We will replace the warranty item and ship it back free of charge.
(With purchasing invoice)

o Manufacturing defects Found After 1 Year.
Repair service at minimal cost.

o You Crash and Destroy your Wheels or a rim (Within 2 Years).
➢ We will sell you a new set of wheels or a new rim at 50% off the retail price.

The following will void your warranty:
Misuse (Jumping, trick riding, etc)
Modification of wheels
Tire pressure exceeding 130psi
Rider weight over 110kg/242lbs
Improper assembly
Installation of parts or accessories not originally intended for or not compatible with the wheelset sold
Use of brake pads not designed for carbon wheels

This warranty does not cover:
Normal wear and tear (bearings, skewers, spokes etc)
Surface finish and cosmetic treatments (anodizing, decals, etc)
All other bicycle components
Consequential or incidental damages

Reach us at :

TEL.: 581-742-1717
info@magmadeveloppement.com
1365 rue Migneron
Québec, Québec
G2K1Y2 Canada